Responsible Gaming for VLT Site Operators | Tourism Saskatchewan Industry Website

Responsible Gaming for VLT Site Operators

Responsible Gaming for VLT Site Operators in SaskatchewanThis is a training program for VLT site operators and staff who have any involvement with video lottery terminals (VLTs) at their place of work.

The program helps VLT site operators and their staff understand the differences between responsible and problem gambling, the myths associated with gambling, and how to provide information to players seeking help.

Why you need Responsible Gaming for VLT Site Operators

SLGA owns and manages VLTs located in licensed taverns and lounges throughout the province. SLGA contracts with Western Canada Lottery Corporation (WCLC) to operate the VLT program. As a condition of allowing VLTs in an establishment, it is mandatory that at least one owner or site manager receive certification in the Responsible Gaming for VLT Site Operators online course. Failure to complete the training may result in termination of your site contractor agreement and the removal of the VLTs from your site.

This is a training program for VLT site operators and staff who have any involvement with video lottery terminals (VLTs) at their place of work. The program helps VLT site operators and their staff understand the differences between responsible and problem gambling, the myths associated with gambling, and how to provide information to players seeking help.

Who needs to take Responsible Gaming for VLT Site Operators

It is mandatory that at least one owner or site manager complete this training. In the case of corporate ownership, the owner must be an officer, director, or shareholder with 20% or more of the shares. SLGA encourages participation by additional staff members as well.

When selecting the participant(s) for a site, it is important to understand that if the trained owner or manager permanently leaves the site, SLGA will require another individual complete the training.

Participants have 3 months to complete the training. Certification is valid for a period of five years.

What is involved in taking Responsible Gaming for VLT Site Operators

In this course, you will learn about:

  • Responsible gambling - what it is and how VLT site operators and their staff can promote healthy attitudes towards gambling
  • Problem gambling and some of the signs of gambling addiction
  • The words and actions that tend to reinforce the gambler's myths that lead to unhealthy behaviours and how to avoid their use, and
  • Programs and services that are available to help reduce the incidence of problem gambling.

To ensure your VLT site is accurately credited, it is imperative that you select your establishment (organization) from the drop down menu when creating your account. Be sure to select the name as indicated in the letter you received from SLGA.

Once you begin the course, you will have 45 days to complete it online. The course will take approximately one hour to complete and once started can be stopped and restarted at any time. There is a 15-question multiple choice online exam at the end of the course. To pass the exam, a mark of 80% must be achieved. You will have three attempts to complete the exam. You must pass the final exam to receive credit for completing the course.

Upon successful completion of the course, your certificate is available for you to download from your online profile. Please save or print your certificate so that you can show it to a SLGA inspector as proof of completion.