The Start Your Business section provides a general overview of the steps and considerations necessary to evaluate and prepare for the operation of a tourism business venture. Thoughtful planning is a prerequisite in the process.This section will serve as a valuable reference as you consider what steps to take to move from concept to action in realizing your tourism dream
Some topics covered in Start Your Business are common to all commercial ventures. Others are unique to the nature and requirements of the tourism industry. Regardless of the operation’s scope, methodical planning and thorough documentation and research are essential to success in the development process.
Major sections will assist in understanding the regulatory environment in which tourism businesses and attractions operate, and in determining: 1) what aspects of a proposed development should be
defined early in the process and modified as more information is obtained; and 2) which steps you may have to follow as the proposed project passes through the development process.
No single source can answer all of the questions or cover all of the issues that developers of tourism projects may encounter. However, this section attempts to provide a clear framework for what is
involved in developing a successful tourism operation.
Key resources for each step in the development process and a comprehensive list of pertinent government departments, agencies and funding contacts have been compiled for you. By using this
step-by-step guide and initiating the necessary contacts early in the process, you will be well on your way to establishing or expanding your tourism business.
Successful Tourism Operations
A successful tourism operation is a product of strong leadership and management, dedicated employees and the overall ability to serve a market. This is especially true, given the competitive nature of the tourism industry and the realities of a travelling public that has limitless options and expectations to receive high-quality personal service.
Creating a comfortable, friendly atmosphere should be one of the primary considerations influencing business practices and the selection of employees. It is key to ensuring customer satisfaction, positive word-of-mouth and achieving a high percentage of return business.
Private lenders, outside investors and government agencies view many proposed tourism developments as high-risk ventures. They require a clear indication of viability and managerial capability. The following chapters will help you understand and deal successfully with their concerns.
1. Defining the Project
2. Economic Feasibility
3. Development Approvals
4. Steps in the Development Process
5. Municipal Planning Considerations
6. Subdivision Approval and Servicing Agreements
7. Environmental and Resource Considerations
8. Regulations and Approvals
9. Special Cases: Crown Land, Provincial and National Parks